Enable return labels

In order to create a return label for a given shipment, you first need to configure a return-rate.

For this example we will use GLS. It is the same for all carriers that supports Return Shipments.

Go to “Settings” => “Overview” => Your order system

Now you should have a screen similar to this:

Now click “Add shipping rate” and select the type “Return rate”.

Specify a name, price and cost price ( prices are only for your own internal statistics ).

Create a return label

Once created go to the shipment for which you want a return label. Click on “New return label”.

Now pick the rate you just created.

Specify the weight and click “Generate returnlabel”.

You can now print or download your return label